A+++++++ Over the past several months, we’ve experienced a number of unexpected issues with our van. While it’s been a frustrating situation, the team at Deakins has made the experience as stress-free as possible through their honesty, professionalism, and outstanding communication. They have kept us informed every step of the way, provided photos of the repairs, and even took the time to walk us through the shop to explain the issues firsthand. Most recently, during a routine oil change, we mentioned a grinding noise we had been hearing. Andy immediately investigated the issue and found the problem. Knowing we were preparing to leave for vacation, he was determined to make sure our vehicle was safe before we left—even offering to come in on his day off to complete the repair. That level of dedication and customer care is truly exceptional. I also want to recognize Jessica, the Service Manager, for her outstanding support throughout this entire process. She has consistently kept us updated on repair timelines, costs, and progress, making sure we always knew what to expect. Her communication and commitment to customer service have been second to none. It’s clear that everyone at Deakins Precision Automotive takes great pride in their work and genuinely cares about their customers. As a family-owned business, they create an atmosphere where customers are treated with respect, honesty, and appreciation. That commitment to quality service is becoming increasingly rare, and it has earned our complete trust. We are incredibly grateful for everything the team has done and would highly recommend Deakins Precision Automotive to anyone looking for knowledgeable, trustworthy professionals who truly stand behind their work. They’ve earned customers for life.
Dear Kim, thank you for the outstanding review! We're thrilled to hear about your exceptional experience at Deakins. Providing top-notch service and keeping our customers informed are our top priorities. It's our pleasure to go the extra mile to ensure your van's safety before your vacation. We appreciate your kind words about Andy and Jessica's dedication. We're honored to have earned your complete trust. Thank you for recommending us—we look forward to serving you for years to come!
- Deakins Precision Automotive